Privacy Policy

Basha.app ("we", "our", or "us") operates the Basha.app mobile application and website at bashabd.app. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform to search for rental and sale properties across Bangladesh.

By using Basha.app, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

Information you provide directly:

• Name, email address, and phone number when you register
• Property listing details if you list a property
• Search preferences and saved properties
• Messages sent through the platform

Information collected automatically:

• Device information (device type, operating system, browser type)
• IP address and approximate location (city/division level)
• App usage data and search history within the app
• Analytics data to improve app performance

Information we do NOT collect:

• Precise GPS location without your explicit permission
• Payment card details (we do not process payments)
• Contacts from your phone

2. How We Use Your Information

We use the information we collect to:

• Provide and improve our property search services
• Connect tenants/buyers with property owners
• Send relevant property recommendations
• Respond to inquiries and provide customer support
• Analyse usage patterns to improve the app
• Prevent fraud and ensure platform security
• Send important service-related notifications

We do not sell your personal information to third parties.

3. Information Sharing

We may share your information with:

• Property owners/agents — when you enquire about a listing (name and contact details shared with your consent)
• Service providers — trusted partners who help us operate (hosting, analytics, email services)
• Legal authorities — when required by Bangladesh law or to protect users' safety

All third-party service providers are required to protect your data and may not use it for other purposes.

4. Data Storage & Security

Your data is stored on secure servers. We implement industry-standard security measures including:

• HTTPS encryption for all data transmission
• Secure authentication systems
• Regular security audits
• Limited employee access to personal data

While we strive to protect your data, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

5. Your Rights

You have the right to:

• Access — request a copy of your personal data
• Correction — update inaccurate information
• Deletion — request deletion of your account and data
• Opt-out — unsubscribe from marketing emails at any time
• Data portability — receive your data in a readable format

To exercise these rights, contact us at monjur111@gmail.com

6. Cookies & Analytics

Basha.app uses cookies and similar technologies to improve your experience. We use analytics tools to understand how users interact with our app. You can control cookie settings through your browser settings.

We use anonymised analytics data — no personally identifiable information is shared with analytics providers.

7. Children's Privacy

Basha.app is not directed at children under 13 years of age. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us immediately.

8. Third-Party Links

Our app may contain links to third-party websites or services. We are not responsible for the privacy practices of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page and updating the "Last updated" date. Continued use of Basha.app after changes constitutes acceptance of the updated policy.

10. Contact Us

If you have questions about this Privacy Policy or your personal data, please contact us:

• Email: monjur111@gmail.com
• Website: bashabd.app
• Country: Bangladesh 🇧🇩